Navigating annuities can often feel like maneuvering through a massive maze of complexity. In today’s financial services industry, we have the ability to meticulously monitor annuity orders – from initiation to submission – while they are with the advisor or agent. Once the application heads to the carrier, however, a separate challenge often arises, creating a lack of real-time clarity regarding the timing of the issuance of the annuity policy.
Without the ability to monitor the status of annuity orders consistently and accurately across carriers, advisors and agents do not have a way to track and predict actual annuity processing times, which creates frustration. In addition, once the application arrives at the carrier, there may be missing information, inaccurate paperwork, or unclear documentation and it is then up to the advisor or agent to identify, correct, and re-upload any problematic documents. Assistance from a carrier’s call center often adds to the challenge, providing minimum status update information as the vast increase in volume of annuity applications recently has created severe backlogs for carriers and their staffs.
Introducing OneView™, a breakthrough solution that seamlessly tracks the progress and status of clients’ annuity orders – in real time.
iPipeline designed OneView to simplify the application process across multiple insurance carriers by making it easy and efficient to track pending orders with carriers – from start to finish – and make any necessary changes while drastically minimizing calls and emails with carrier support staff. OneView provides you with the tools you need to monitor, notify, and fix annuity orders seamlessly and at every step of the process – making managing the status of pending annuity orders simple and efficient.
OneView™ provides:
A Centralized Dashboard for Tracking
Monitor annuity applications across multiple carriers through a single, user-friendly dashboard – streamlining the tracking process and decreasing carrier support calls, ultimately reducing the need for extensive carrier support staff.
Real-time Order Tracking
Access real-time insights into annuity order processing times – eliminating uncertainties and enabling advisors and agents to plan with confidence.
A Standardized Carrier Workflow
Experience a standardized carrier workflow (such as License, Appointment and Training Review, Document Review, Suitability, and Funding) that is consistently updated for each phase of the contract review process – eliminating the need for inquiries on order status.
Order Form Functionality
We offer three distinct options to choose from for functionality, including viewing populated, blank forms or via our forms library.
Easily Resubmit Forms
Upload documents directly onto the dashboard and provide notifications for required actions – including electronically sign, reupload, and review forms – with ease.
Ensure Accurate Records
Ensure that your books and records match what exactly what was issued.
With OneView helping you to navigate through these issues, you can say goodbye to complexity and hello to efficiency – and experience immediate benefits:
- Improved transparency of the overall order process, providing centralized updates and standardized procedures across carriers.
- Increased efficiency by minimizing calls, streamlining data, eradicating inconsistencies, and reducing NiGOs (Not in Good Order applications).
- Use of standardized status labels across the industry, including License, Appointment and Training Review, Document Review, Suitability, and Funding.
- Elimination of inconsistent or missing information.
- Less time spent following up with carriers – allowing you to spend more time servicing clients.
For additional information:
- Visit the OneView information on the iPipeline website
- View the OneView product slick
Schedule a call with me today!
I’d love to share more details about how OneView can help your business.
About the Author
Adam Ducorsky is Senior Director of Product Management at iPipeline, a leading global provider of comprehensive and integrated digital solutions for the life insurance and financial services industries in North America, and life insurance and pensions industries in the UK. In this role, he oversees a number of wealth management solutions – including the AFFIRM®, Laser App, and IFS Wealth Products – and plays a pivotal role in driving the success of these products, focusing on product strategy, innovation, roadmap development, and fostering customer adoption.
In response to crucial customer feedback, Adam led the efforts to create OneView™, a breakthrough solution that empowers agents/advisors with a unified and real-time view of their carrier’s order statuses, all in one convenient location.
