Prudential’s businss case for implementing DocFast revolved around speed, experience, scalability and flexibility. Today’s customers view technology as a necessity and not as a convenience, and we want to meet their expectations including where, we and how they would like to take delivery of their product. So far, the delivery results show that issued-to-placement cycle times have been cut in half rom 14 to 7 days, and we see an opportunity to improve more on these times. iPipeline’s e-Delivery solution with two-way communication and tight security is accelerating our new business process and enabling us to expand our digital transformation strategy to enhance both the customer and producer experience.
Dan Jennings, VP Operations
