CHARLi

The living intelligence behind the iPipeline Platform.

CHARLi is the artificial intelligence that connects every product, feature, and workflow across iPipeline.

Operating behind the scenes, CHARLi helps you:

  • Save time (what used to take hours now takes seconds)
  • Deliver real-time data to provide accurate, data-driven insights
  • Unify your tools, teams, and data, all in one place giving you a 360-degree view of your business
  • Position your business for growth and scale efficiently, innovate faster, and stay ahead of what’s next

What It Powers Today (and What’s Next)

CHARLi drives innovation across the iPipeline platform — powering tools today and laying the foundation for more to come.

iGO Evolve®
Revolutionizing e-Application
Available now for captive carriers
Policy Intelligence
Transforming Policy Documents into Clear Answers 

Embedded in DocFast® | Launching in August 2025 

Speed Score
Benchmark. Optimize. Accelerate

Embedded in InsureSight® | Launching in Q4 2025

Conversational Analytics
Turn Questions into Instant Insights  

Embedded in InsureSight® | Launching Q4 2025

SmartSell
Sell Faster with Confidence

Embedded in iGO® e-App | Launching Q4 2025

How CHARLi Works for You: Experience the Power of AI-Driven Efficiency in Action

Unified Intelligence
Data-Driven Personalization
Real-Time Enablement
Scalable Innovation

We've unified our family of products to bring the full power of iPipeline into solving customers' business needs.

CHARLi is central to our ecosystem, so we can leverage it's intelligence, anywhere and everywhere. Expectations are higher. Technology is rewriting all the rules.

Our customers want to build faster, think bigger, and expect more – they want:

  • Speed to market
  • A better user experience and faster sales processes
  • Stability, quality, and overall improvements in what we deliver

Let’s Bring CHARLi to Life in Your Business

More information