Voice Of The Customer
The videos below feature our customers candidly discussing their business challenges and highlighting the benefits of partnering with iPipeline for their technology needs.
Voice of the Customer - Technology as a Competitive Advantage
iPipeline customers discuss how using technology has given them a competitive advantage in selling insurance.
Voice Of The Customer - Build vs Buy
Scott Goldberg, President of Bankers Life and Casualty Company and Chad Ferrell, VP of Marketing Operations at ANICO share why they chose iPipeline over building their own solutions in-house.
Voice of the Customer - Focus on Technology
Top industry executives discuss the importance of technology to the future of the Insurance industry.
Featuring Sue Gaffney, Director of Insurance Operations at John Hancock, Chad Ferrell, VP of Marketing Operations at ANICO, Scott Goldberg, President of Bankers Life and Casualty Company, and George Crume, Vice President of Foresters.
Voice of the Customer - Reaching Next-Gen Buyers
iPipeline customers discuss reaching the next generation of customers online.
Voice of the Customer - Direct to Consumer
Pat Criger of Assurity talks about working with iPipeline to build a Direct to Consumer solution.
Voice of the Customer - iGO Disconnected
Rick McKissack of Southern Farm Bureau shares a story about their agents using iGO disconnected solution in the field.
Voice of the Customer - Adoption
Customers at Connections 2013 discuss adoption of iPipeline's solutions.
Voice of the Customer - iPipeline Listens
Customers at Connections 2013 talk about the way iPipeline listens to them and helps them to reach their goals.
Voice of the Customer - Illustrations to iGO
Rick McKissack of Southern Farm Bureau talks about their implementation of iPipeline's Illustrations and iGO solution.
Voice of the Customer - Strategic Partnership
Customers at Connections 2012 discuss why iPipeline is considered a strategic partner.
Voice of the Customer - Distributors
Distributors at Connections 2012 discuss how iPipeline products help their business.
Voice of the Customer - Working With iPipeline (2012)
Customers at Connections 2012 discuss their working relationship with iPipeline.
Voice of the Customer - UMS
Interview with MaryAnn Lacey-Grey, President of UMS.
"We want to make sure we deliver the policy as quickly as we can. Your service goes above and beyond."
Voice of the Customer - Tower Financial
Interview with Anthony Mento, Life Brokerage Manager, Tower Financial Group.
"The more cutting edge producer, who is computer savvy, can jump on and complete these applications in a much more efficient and electronic process."
Voice of the Customer - Hunt Financial Group
Interview with Ray Hunt, President of Hunt Financial Group.
"We love using iGO. And our producers, we're slowly, but surely, getting them to use iGO, and they seem to be very receptive to it."
Voice of the Customer - Agent Interview - Hunt Financial Group
Interview with an insurance agent from Hunt Financial Group.
"I sent it to him on Thursday. Friday morning he signed it. Monday he did his paramed. I think it was by the end of the week, (the policy) was issued."
Voice of the Customer - Case Managers - Hunt Financial group
Interview with two case managers from Hunt Financial Group.
"This has made my life a whole lot easier. No one has to review (applications) and look at them. Just knowing they come from iGO, I know it's going to be a quick process."
Voice of the Customer - Equity Brokerage
Interview with Laurie Prevette, Principal of Equity Brokerage.
"You all have shown a great deal of insight in how to shorten the processing time-from start to finish-on an application. And, you continue to be the leaders in that regard."
Voice of the Customer - Agent Interview - Equity Brokerage
Interview with an insurance agent from Equity Brokerage.
"Folks like me like things that are more advanced and help a lot and make things move faster."
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